Fitbit Sense Not Turning On: Guide and Solutions

Are you facing issues with your Fitbit Sense not turning on? Don’t worry, you’re not alone. Many Fitbit Sense users encounter this problem, but fortunately, there are several troubleshooting steps you can take to resolve the issue.

Here, we will share possible causes of your Fitbit Sense Not Turning On and provide solutions to get it up and running again. So, keep reading it.

Fitbit Sense Not Turning On

Fitbit Sense Not Turning On
Fitbit Sense Not Turning On

The Fitbit Sense is a popular smartwatch that offers a wide range of health and fitness features. However, like any electronic device, it may encounter issues from time to time. One common problem reported by users is the Fitbit Sense not turning on. But don’t worry, we’ve got you covered with some steps to help you resolve this issue.

Common Reasons Why Fitbit Sense Won’t Turn On

Here are some common reasons why your Fitbit Sense may not be turning on –

  • Low Battery – If the battery level is critically low, your Fitbit Sense may not have enough power to turn on.
  • Software Glitch – Occasionally, a software glitch can cause your smartwatch to freeze or become unresponsive.
  • Charging Issues – Problems with the charging cable or charging port can prevent your Fitbit Sense from powering on.
  • Firmware Outdated – If your Fitbit Sense’s firmware is outdated, it may lead to performance issues, including failure to turn on.

Solutions for Fitbit Sense Not Turning On

Here are some solutions given below to solve Turning On issue –

1. Check the Battery Level

The first thing you should do when your Fitbit Sense doesn’t turn on is to check the battery level. Follow these steps –

  1. Connect your Fitbit Sense to the charging cable.
  2. Plug the charging cable into a power source.
  3. Look for the battery icon on the screen. If it appears empty or with a low charge, your device needs to charge for some time before it can power on.

2. Restart or Reset Your Fitbit Sense

If the battery level is not the issue, try Restarting Fitbit Sense. Here is how to do it –

  1. Press and hold the left and bottom-right buttons on your Fitbit Sense simultaneously.
  2. Keep holding the buttons until the Fitbit logo appears on the screen.
  3. Release the buttons and wait for your device to restart.

If a simple restart doesn’t work, you may need to perform a factory reset –

  1. Open the Fitbit app on your smartphone.
  2. Tap on the profile icon at the top-left corner.
  3. Go to the “Advanced Settings” section.
  4. Select “Factory Reset” and follow the on-screen instructions.

3. Update the Firmware

Outdated firmware can cause various issues with your Fitbit Sense, including failure to turn on. To update the firmware –

  1. Connect your Fitbit Sense to the charging cable and ensure it’s connected to a power source.
  2. Open the Fitbit app on your smartphone.
  3. Go to the device settings or profile section.
  4. Look for the firmware update option and follow the prompts to update your Fitbit Sense’s firmware.

If your Fitbit Sense Won’t Turn On then you should watch the video given below –

Wrapping Up

This article is all about Fitbit Sense Not Turning On. Experiencing a Fitbit Sense that won’t turn on can be frustrating, but with the troubleshooting steps outlined in this article, you have a good chance of resolving the issue. Start by checking the battery level, restarting or resetting your device, and ensuring it’s properly charged. If the problem persists, try cleaning the charging port and updating the firmware.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page.

FAQ’s Fitbit Sense Not Turning On

How long does it take to fully charge a Fitbit Sense?

On average, it takes approximately 1 to 2 hours to fully charge a Fitbit Sense.

Can I use any charging cable with my Fitbit Sense?

No, it’s recommended to use the official charging cable provided by Fitbit to ensure compatibility and optimal charging performance.

Will resetting my Fitbit Sense erase all my data?

A factory reset will erase all data from your Fitbit Sense. However, if you have been syncing your device with the Fitbit app, most of your data should be backed up and restored after the reset.

What should I do if my Fitbit Sense still won’t turn on after trying all the troubleshooting steps?

If your Fitbit Sense refuses to turn on despite following the troubleshooting steps, it’s best to contact Fitbit Support for further assistance and potential device repair.

Can I wear my Fitbit Sense while it’s charging?

Yes, you can wear your Fitbit Sense while it’s charging. The charging cable is designed to allow you to continue using your device even when it’s connected to a power source.

He is enthusiast to write about tech gadget such as smartwatch after learning, trying & testing. He is graduate and showing his enthusiasm for tech.

2 thoughts on “Fitbit Sense Not Turning On: Guide and Solutions”

  1. I am fully dissatisfy with Fitbit Sense if company give me half the price I will return Best option is Indian Tata smart watches


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