Garmin Vivoactive HR Touch Screen Not Working: Reasons & Solutions

The Garmin Vivoactive HR is a popular smartwatch that offers a wide range of features for fitness tracking and everyday use. One of its key components is the touchscreen display, which allows users to interact with the watch and access various functions. However, there are instances where users may encounter issues with the touch screen not working properly or being unresponsive.

Here, we’ll share the reasons for Garmin Vivoactive HR Touch Screen Not Working and provide solutions. So, make sure to read this completely.

Garmin Vivoactive HR Touch Screen Not Working

Garmin Vivoactive HR Touch Screen Not Working
Garmin Vivoactive HR Touch Screen Not Working

A common problem reported by Garmin Vivoactive HR users is the touch screen not working. Several factors can contribute to this issue. We’ve shared all the details here so keep reading this.

Reasons for Garmin Vivoactive HR Touch Screen Not Working

Here are a few reasons why your Garmin watch’s touchscreen not working –

  • Temporary software bugs or conflicts can affect the touchscreen responsiveness. These issues can arise due to outdated firmware or incompatible apps.
  • Physical damage, such as cracks or water damage, can impair the touch screen’s functionality. Additionally, accumulated dirt, sweat, or debris on the screen surface can interfere with touch sensitivity.
  • Sometimes, the touch screen may need to be recalibrated to ensure accurate touch input recognition. If the calibration is off, it can lead to touchscreen problems.

Read more: Tips before Restarting Garmin Watch

Solutions for Garmin Vivoactive HR Touch Screen Not Working

Here are a few solutions to why your Garmin watch’s touchscreen not working –

  • Restart the watch – Begin by restarting your Garmin Vivoactive HR. This can help resolve temporary software glitches that may be affecting the touch screen.
  • Clean the touch screen – Gently clean the touch screen surface using a soft, lint-free cloth. Ensure there are no dirt, sweat, or debris particles interfering with touch sensitivity. Avoid using harsh chemicals or abrasive materials that may damage the screen.
  • Update firmware and apps – Check for available firmware updates for your Garmin Vivoactive HR and install them. Similarly, update any third-party apps installed on the watch, as outdated or incompatible versions can cause touchscreen issues.
  • Perform a touchscreen calibration – Access the settings on your Garmin Vivoactive HR and look for the touchscreen calibration option. Follow the instructions to recalibrate the touch screen and improve touch accuracy.
  • Factory Reset – If the above steps don’t resolve the issue, you can try to factory reset the watch. This will erase all data and settings, so make sure to back up any important information before proceeding.

If the touch screen problem persists even after trying these steps, it may be necessary to contact Garmin customer support for further assistance and guidance.

Tips for Maintaining Touch Screen Functionality

Garmin Vivoactive HR
Garmin Vivoactive HR

Here are the following tips for maintenance –

  • Regularly clean the touch screen using a soft, lint-free cloth to remove fingerprints, dirt, and debris. Avoid using abrasive materials or harsh chemicals that could damage the screen.
  • When interacting with the touch screen, use gentle and precise touches rather than applying excessive pressure. Excessive force can potentially damage the screen or affect its sensitivity over time.
  • Use a screen protector or consider a protective case to safeguard the touch screen from scratches, impacts, and accidental damage. This can help maintain the screen’s integrity and prevent issues related to physical damage.
  • Keep the device’s software and apps up to date. Regular firmware updates and app updates can introduce bug fixes, performance improvements, and compatibility enhancements that may positively impact touchscreen functionality.

Read more: Change Watch Face on Garmin Vivoactive

Wrapping Up

This article is all about Garmin Vivoactive HR Touch Screen Not Working. Experiencing touchscreen issues with the Garmin Vivoactive HR can be a frustrating situation for users who rely on the watch’s features. Problems like unresponsiveness or delayed touch inputs can be caused by software glitches, physical damage, or calibration problems.

To address these issues, users can try troubleshooting steps such as restarting the watch, cleaning the touch screen, updating firmware and apps, performing a touch screen calibration, or resetting to factory settings.

I hope this article was helpful to you and if you still find any queries then you may ask in the comment box. For more information visit the Help and Support Page.

FAQ’s Garmin Vivoactive HR Touch Screen Not Working

Why is Display on my Garmin Vivoactive HR not working?

The Display may not work due to various reasons, including software glitches, physical damage, dirt or debris on the screen, calibration issues, or compatibility problems with third-party apps.

The touch screen on my Garmin Vivoactive HR is cracked. What should I do?

If the touch screen is physically damaged, it may require professional repair or replacement. Contact Garmin customer support or authorized service centers for assistance.

Can I replace the touch screen on my Garmin Vivoactive HR myself?

Garmin recommends seeking professional assistance for touchscreen replacements. DIY attempts may void the warranty or cause further damage to the device.

How often should I calibrate the touch screen on my Garmin Vivoactive HR?

Calibration is typically not required frequently. However, if you notice persistent touchscreen issues or inaccuracies, you can perform the calibration process as recommended in the device’s settings.

Why is my Garmin Vivoactive HR touchscreen not responding after a software update?

Software updates can sometimes introduce temporary glitches or conflicts that affect touchscreen functionality. In such cases, restart the device or contact Garmin customer support for assistance.

Will a screen protector affect the touchscreen performance of my Garmin Vivoactive HR?

A properly installed screen protector designed for the Garmin Vivoactive HR should not significantly impact touchscreen performance. However, ensure that it is properly aligned and does not interfere with touch sensitivity.

He is enthusiast to write about tech gadget such as smartwatch after learning, trying & testing. He is graduate and showing his enthusiasm for tech.

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